Customer setup
Download the fillable credit application, including customer information, billing requirements, references, and authorization.
Fillable PDF · 3 pagesDownload credit application (PDF) View credit application (opens in a new tab)CUSTOMER RESOURCES
The details that keep freight moving.
Find answers, prepare a shipment request, and connect with the right person at Trophy Freight Solutions.
MEET OUR ASSET SIDE
Trophy Trucking.
More ways to move forward.
Trophy Trucking is the asset side of our business.
For customers, visit Trophy Trucking to learn more about our trucking operations and discuss your transportation needs. For owner-operators, explore opportunities to join Trophy and follow the application process on the trucking website.
Shipment updates
Reach your assigned broker directly for the latest status. Have your load or PO number ready.
Find your contactCarrier relationships
Introduce your company and tell us about your equipment, capacity, and preferred lanes.
Carrier interest formCOMMON QUESTIONS
A little clarity
before you ship.
Does submitting a load request book a truck?
No. A TFS broker must confirm the rate, capacity, and pickup and delivery arrangements before your shipment is booked.
Can I work with a specific broker?
Yes. Find your contact in the directory, call directly, or select that broker when submitting a load request.
What information should I have ready?
Pickup and delivery locations, requested dates, commodity, gross weight, equipment type, and special handling requirements. Include dimensions for open-deck or specialized freight.
Can I request pricing for a recurring lane?
Yes. Choose “Recurring lane” in the request form and describe your expected frequency, volume, and scheduling requirements.
How do I get an update on an existing shipment?
Contact your assigned broker using the directory. Have your load or PO number ready so they can locate your shipment.
Where do I send billing documents or a POD?
Download the customer setup packet from this page and follow its completion instructions. For shipment-specific billing documents or a POD, confirm the correct routing with your assigned broker.